

If you are using one of these five account types, per-recipient tracking will work for you.įor more information on Tracking Details, please visit this article. Check for the symbol (IMAP account), cloud symbol (iCloud account), Gmail, Yahoo!, or AOL logos. By adding a variety of features to your email account, Mailbutler turns your email. In your menu bar, go to Mail > Preferences.Ĥ. Mailbutler is a plug-in that simplifies and optimizes email management. To check if per-recipient tracking will work for you please follow the below instructions.Ģ. Per-recipient tracking is currently only available in Apple Mail and only for iCloud, IMAP, Yahoo!, AOL, and Gmail accounts. How can I check if per-recipient tracking will work for me? (This function is only available for Business users). Click on the contact icon to open contact details. Hover over the contact icon to display the contact name.ħ. You can also see detailed information on when, where and on which device the individual recipients have opened your email.Ħ. As mentioned earlier in this article, per-recipient tracking is currently only available in Apple Mail, for iCloud and IMAP email accounts.ĥ. If you are seeing a question mark (rather than a contact icon), and a message saying "one of the recipients" (rather than a name), this is because your email account type is not compatible. You will see icon(s) of the contact(s) who, out of the multiple recipients, has/have opened your email. Open the Tracking Details for your email in the Mailbutler sidebar.Ĥ. Go to your sent folder and open your email.ģ. To be able to track multiple recipients, you need to be on either the Professional+ or Business plan.Ģ. The emails sync fine, but the notifications of the mail so do not update until the app is opened. Mail has badges and can put email notifications in Notification Center. Please note that per-recipient tracking is currently available only in the Apple Mail client, for use with the following email account types:įor general information about Tracking, visit our feature page. If you have multiple apple devices this becomes a problem.
